Privacy Policy

1. Data Controller

The data controller for the personal data collected on this website is RankUp, a digital marketing agency based in Agadir, Morocco. For any question about this policy or your personal data, you can contact us at contact@rankuplus.com or via our contact page.

2. Data We Collect

We collect data you provide directly, in particular when you fill out a contact or quote request form: name, email address, phone number, company name and the content of your message.

We also automatically collect technical browsing data: IP address, browser type, pages visited, time spent on the site and traffic source, notably through audience analytics tools.

If you contact us via WhatsApp from the site, these exchanges are also subject to WhatsApp's own privacy policy in addition to this one.

3. Purpose of Processing

Your data is used to respond to your contact or quote requests, provide our digital marketing services, improve our website and content, ensure the security of the site, and, where you have consented, send you marketing communications (newsletters, offers).

4. Legal Basis

Processing of your data is based, depending on the case, on your consent (forms, non-essential cookies), on the performance of pre-contractual or contractual measures (responding to a quote request, providing services), or on our legitimate interest in improving our services and ensuring the security of our website.

5. Data Sharing

RankUp does not sell or rent your personal data to third parties. Your data may be shared with technical service providers necessary for the operation of the site (hosting, email delivery, analytics tools), who are bound by confidentiality obligations, as well as with competent authorities where required by law.

6. Retention Period

Your data is kept for as long as necessary for the purposes for which it was collected, in particular for the duration of our business relationship, and is then archived or deleted in accordance with applicable legal deadlines.

7. Cookies

Our website uses cookies essential to its proper functioning, as well as audience measurement cookies used to analyze site traffic. You can configure your browser at any time to refuse non-essential cookies.

8. Your Rights

In accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, as well as the General Data Protection Regulation (GDPR) for our visitors located in the European Union, you have a right of access, rectification, objection and, in some cases, deletion of your data.

To exercise these rights, contact us at contact@rankuplus.com, specifying the purpose of your request. We are committed to responding within a reasonable timeframe.

9. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction.

10. Changes to This Policy

This privacy policy may be updated periodically to reflect changes in our practices or in applicable regulations. The last update date appears at the top of this page.

11. Contact

For any question regarding this privacy policy, contact us at contact@rankuplus.com, via WhatsApp at +212 60 47 78 249, or through our contact page.